RETURN AND REFUND POLICY
RARA
JEWEL PRIVATE LIMITED
Refund and Return Policy
Please note, once an
order for purchase or sale has been confirmed by the customer,
refunds or cancellation is not possible. All orders are final upon
customer confirmation
Deliveries are made only
to the registered address of the customer. Please keep proof of
identity ready at the time of delivery as it may be required for
verification by the courier partner. If no one is available at the
registered address to take delivery, delivery will be attempted at
least once more after which the package will be returned to the
vault and the customer's balance will be credited back with the
corresponding grams of gold. Shipping charges will be payable again
as and when the customer asks for delivery.
Customers are required to verify that the package they are accepting has not been tampered with and is of acceptable quality. Once delivery has been taken by the customer, returns and refunds are not possible. All of our products are 100% certified and there should never be any problems with quality. In the unlikely event of any issues, please contact to us, we will investigate the matter to resolve any concerns or issues. Contact details are as follow:
Contact Us
If you have any
questions, concerns, or inquiries regarding our Shipping Policy or
any aspect of our services, please contact our customer service team
using the following contact information:
Email:
Phone: +91
9601190818
We are dedicated to addressing your inquiries and providing the
highest level of customer satisfaction.
Effective Date: [20/4/2020]